Samsung Eco Bubble Washing Machine Won’t Spin

Recently I came a across a problem with my new Samsung WF80F5E0W2W Bubble Washing Machine. It had been working fine for around 2 months with varying loads of type and weight been thrown into it and it been fine.

Anyway, the other day is was loaded with a complete bedding set for a single bed and 1 pillow.

We had been used to an older style washing machine where it would just work whatever the conditions.

Anyway it washed fine but it hadn’t spun so everything was still wet, we put it on a spin but it just rev’d and whirred but never spun at the 1200 it was meant too. It would complete the spin cycle but never spin. We tried this a few times and it never spun. I tried taking everything out and trying the different spin speed and it was still the same.

We left the washer turned off and empty for 1 day and when we used it next it span fine.

Eventually, we got a Samsung repair guy out and he said that the new digital washers are really sensitive to the loads that they have in them, so if it feels like its off-balance (with a heavy object on one side) it won’t spin. The washer may go back and forth in an attempt to dislodge the items that are stuck and to re balance its self.

He said the best thing to do is keep putting it on a spin cycle if this doesnt work after 3 attempts to remove 1/2 of the load loosen the remaining washing and put on a spin cycle.
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56 thoughts on “Samsung Eco Bubble Washing Machine Won’t Spin”

  1. My washing machine wont spin. I try to off and try again… To wash is ok but it wont spin. Please give idea what i gonna do? Thanks hope u answer me

  2. This has JUST happened to me. Which is why I googled it. First time ever I machine wash a pillow and it won’t spin. Just trying my third attempt….

  3. Mine did the same just now, hence the google. I washed a throw and some towels. The towels were tangled up in the throw and I guess they all just weighed too much in a single spot. I took the throw out and just spun the towels and all is good. I wish they put this in the manual though!

  4. This can happen if you have a single heavy item in the washer. I had 1 bathmat in that held a lot of water thus weighing a lot but the sensors in the machine could not cope and refused to spin it. Added more load and it was OK

  5. Thank you so much for posting this info Rory. Saved us the hassle of phoning the dealer. Thought we had a major problem and just before Christmas as well 🙂

  6. Hi have the same problem not spinning, it get stuck on 9 minutes to go. Thanks for the advise, just removed a pillow and now it works again.

  7. Thank you so much for posting this, it seems like you’ve helped a lot of people! Mine is currently stuck on 9 minutes, spinning (or rather not spinning) a bath mat. Going to try adding more to the load to balance it out. Thanks for the advise everyone.

  8. Thank you!!
    I took out the heavy mattress protector and it worked!! So was obviously the heavy item.
    Great advice!!


    Looking at an enormous call out charge, so I cleaned the filter ( it didn’t need it, but it made sense) removed and put most of the load back, fired the m/c up and, hey presto! It’s working again.
    Thank you all for your advice.

  10. This has been driving me nuts for weeks! I can’t seem to get the balance right. I feel like ditching the blasted machine. It’s not possible to unlock mid cycle, so I have to keep turning it off at the wall, waiting for it to reset and unlock before I jiggle the laundry about and then start all over again. Is there any way to unlock the door when it’s stuck and isn’t spinning?

  11. Two work fleeces, one pair of trousers and two t shirts, same problem as the rest of the guys. only have the Samsung ecobubble 7kg three months. Not happy. Phoned the company coming to get the machine in two days, and not back for three days, just not good enough. Always bought Samsung products including my husband and my phones, just totally disgusted, but I’m just one of the “Samsung don’t care people, as long as you buy our products” so sad, but def have to share with others

  12. A pair of trousers got caught in the door and didn’t realise until the loads had finished! The plastic was practically fully out and the trousers were twisted tight so had obviously been spinning around. Now the drum doesn’t turn at all!! Help!!

  13. Just want to say, same as everybody else, one heavy item, (mine was a bath mat as well). Took it out, sopping wet, tried to find instructions in manual what to do, but no info. Husband thought it might be uneven load, now I see it is, by your posts. Thank you everybody.
    I was considering washing a duvet which would have been like trying to remove a dead man from the washing machine when wet through. Wish I still had my Maytag top loader, it would wash anything, no problem.

  14. Mine has nothing heavy in it been using it the same as usual and now it get a stuck won’t spin on a wash but will went put in just spin. Any ideas?

  15. This washing machine is as good as useless! I would definitely advise anyone against buying it.

    It’s permanently jamming and on lock mode so the washing sits in the machine for the entire day mid-cycle.

    The questions raised on heavy load / light load / uneven load are probably all accurate but how am I to know the washing load maybe unsuitable until it is mid-cycle and already jamming and locked!? This is a major design fault…

    The Samsung repair man dismissed it as the wash load was too small, however even when the drum is completely full its still occurring so this cannot be the problem.

  16. Sat here looking at a bathmat that wouldn’t spin. Cleaned filter and tried different programmes but the machine simply tosses the mat around for a while but will not spin.
    What sort of crap is this that every use must be half a load?
    What is the point of the 15min quick wash when you cannot use it to freshen up 1 item?
    And BTW Samsung, it takes far longer than 15mins.

  17. My eco bubble samsung 8kg does the slow spin fine and then soon as due to do the fast spin tries to turn then stops each time when on a spin it just stops at nine minites restarts itself back to twelve n constantly tries to turn which dosent happen unless u mess for around an hour then will start working for one wash then stop again everything else works fine makes a rubbing noise at the back when trying to spin and Is supposed to be quiet when I bought it but is louder than my old one any help how to get it to fast spin

  18. Took delivery of Eco Bubble 9kg three days ago.
    Washed around eight loads of washing and now refuses to do anything. It went to 9 minutes on a 15 minute wash then stopped. No manic pressing of buttons produced any response other than a little tune.
    Seems to me that with these problems this machine is not fit for purpose.

  19. Thank you for confirming the problem and providing a solution! I already started doing what you suggested before I came across your discussion. Two fat pillows don’t mix with jeans and sweaters! I have bookmarked your page for future reference 😊

  20. Thanks so much for your comment Rory. We had the same problem and after taking your advice it now works fine.

  21. I’ve had the same problem with a bath mat, it kept sticking on 9 mins and wouldn’t spin. I put in two small dry towels with the mat to try to balance it out and it’s just finished the spin cycle 😊

  22. Thankyou for the advice Rory. Mine has just been doing this. I had a small single duvet in which is washable at 40 degrees some towels and other little bits. Kept sticking at 9 minutes then back to 15 when I put it on spin. I’ve taken the duvet out put the rest on 400 spin and it’s working now. I’ll never wash it again haha. Only had the washer since january thought it was a gonner haha

  23. Purchased Samsung Eco bubble 12kg just over two years ago. Most expensive washing machine I’ve ever purchased and wanted one with large drum. It has proved to be most disappointing and useless – very temperamental re loading, even when carefully done. Have spent hours draining, unloading, reloading etc over the past few months. Couldn’t get through to Samsung call- out number as lines too busy. Apparently charge is very pricy. Local engineer came out, found no obvious problem, but as motor guarantee for 10 years would not do more than press various controls. Would NEVER recommend purchase of this machine.

  24. My machine is two years old and I’ve had nothing but bother since purchasing it first was a pump problem as the filter hadn’t done it’s job in catching ling so it caused a flood on my kitchen floor next was the unbalancing of a load of baby clothes now it won’t spin I am never buying another samsung washer again steer clear peops

  25. Had this with a lot of machines, it’s grease on the belt. The machine is trying to dislodge something but the belt is slipping. Unplug from the power. Take the back off, you’ll see a big drive belt, clean it with a damp soapy cloth and then turn it holding a stiff scrubbing brush against it. Clean the large wheel on top and the small drive wheel on the motor. Turn hte large drive wheel and rub the surface that contacts the belt with some emery paper. Wipe belts and wheels with a clean dry cloth. By the time you put the back on and plug it in it should be dry enough to run. Switch it to spin and see what it does, it should work better than when it was new.

  26. samsung eco bubble – 8kg not spinning and clothes wet – read all the advice – seems that drum is really sensitive to weight, if one item in drum like a sweatshirt, the rinse gets spin gets stuck on 9minutes. Added a heavy towel and balanced out the washing and began to spin immediately – so all working fine

  27. Ive got the same problem with machine not going past the last 7 minuites so wont spin and finish
    Been trying with an empty machine
    And no luck
    Is it worth trying with a few clothes

  28. Hi Jim

    When we spoke to a repair guy sent by Samsung this wasn’t mentioned. They say they are very sensitive to been unbalanced

  29. One small girls jacket and stops on 9 minute before finish. Its three weeks old. Thanks for any help. Samsung WF90F5E5U4X

  30. Hi everyone
    My Eco bubble has been working fine until today. I wanted to spin some bedding. Have tried several times but the spin begins at 12 minutes, then after about ten seconds it drops down to 11 minutes then goes back up to 12 minutes. The drum does not turn at all and it stays on 12 minutes and does nothing. Can anyone help please.

  31. Had a new kitchen fitted and our 10 year old Miele, although working fine, looked a bit tired and out of place when compared with the other appliances . We were seduced by the smart Samsung advertising and bought a new 9Kg Ecco bubble machine to replace the Miele. The Samsung is very sensitive to loading and in every wash puts light items such as socks against the door so they do not get washed, it also appears not to have a spin only function but the User Manual is so poor I may have missed it . It is not any quieter than any other similarly priced machine and I would not recommend it to anyone . I wish we had not given the Miele away as I would have refitted it in place of the new Samsung “tatty” or not.

  32. I have the same problem with a bath mat that wont spin past nine minutes. I have read all the advice but it didn’t help. I washed my bath mat on the quick wash but it was too wet after so I tried to spin it without success. Not happy at all with this machine and certainly would not buy another. My old Hotpoint worked brilliantly for 14 years and it was only when the door fell off I had to replace it

  33. Have had the Samsung 8kg for 4 weeks and hate it…will not spin when I use the handwash program and then try to use the spin option and it sticks at 9 minutes… this must be a design fault and plan to speak to Samsung tomorrow…. I want a refund….

  34. Mine doing same. Wouldn’t spin then stopped draining. Clean out the filter!!! Open door at bottom right. Drain out water using small black pipe. Then unscrew filter and give a good clean. Worked perfectly after this. Hope this helps

  35. Just had the same problem would not spin a bath mat but was ok empty pleased I looked at this forum just added some more items and went through the spin ok so I cancelled the samsung repair mans visit under the 5 year warranty and just to add I was on the phone to Samsung for 40minutes it was horrendous talking to someone in the world somewhere my advice would to talk to the supplier first.

  36. Found this post when my ecobubble wouldn’t spin properly. Had a bath mat in and went weird at 9mins. Couldn’t believe what I found !
    Tried again with a towel in as well. Worked fine. Thanks…saved a callout

  37. We had a similar problem with our Samsung J845 front loader. We kept re-arranging the load, taking some out, adding some but the machine still would not spin up.
    Finally I ordered a pair of replacement carbon brushes for the motor which I then installed by lying on the laundry floor with the machine tilted back against the wall…make sure machine is unplugged from the mains!
    It was a pretty fiddly job and took me an hour or so but the machine is now working fine.
    If your machine has had a lot of use, the brushes will eventually wear out…it’s normal and it can prevent the motor spinning up.
    They are cheap to replace. I got mine very cheaply from Master Plus in the Ukraine (~AU$10).

  38. Eccobubble 9kg bought just 1 week ago. When doing calibration machine displays error dC which means door not closed. Door is closed but from does not turn and red key symbol does not come on. Cannot use until Samsung engineer calls. Any suggestions as to fault?

  39. My Eco bubble machine was fine suddenly vibrating like mad when sin starts have tried levelling it but still vibrating excessively

  40. Thanks! I was just thinking of buying one of these looked at one yesterday, now I don’t think I would want one if it was given to me, will
    Start looking for another make, withbetter write up
    Thanks June.

  41. My Samsung Eco Bubble 8 kg washing machine will not spin. I rang Samsung @ 0.13p a minute for 25 minutes and was told to press temperature, delay end and then the power button to recalibrate. This, I did, but it did not work. I went on to You Tube, where a Samsung engineer demonstrated this. My daughter and I both tried again, but still it would not work . Sadly, my attitude is to ask for a refund, remove the machine and I will purchase an entirely different make. At the beginning of the conversation, I had been told that there are certain things you cannot wash in this washing machine and if a machine is 8 kg it doesn’t mean you can do a full load. What sort of washing machine is this? I would rather have a normal washing machine with just an on/off button and no fancy gimmicks.

  42. We have had the same experience as those described above. We have just purchased an 8kg machine which doesn’t spin and definitely doesn’t like bathmats. These machines are expensive and we shouldn’t have to keep loading, reloading and adding various combinations of laundry.
    This machine definitely not fit for purpose.

  43. Hi I have had my new machine a month now and I washed a pillow tonight and it won’t spin whirling around not spinning stops at 9 mins just going around not spinning it’s so wet not happy as it was expensive, took part load out put back still didn’t spin , plus socks don’t get washed stuck in he door will be contacting Samsung about this matter

  44. Just spent the whole day trying to sort it out iv just had a new bath mat so decided to give it a quick 15 min wash… like everyone else made weird noises stuck on 9 minutes wouldn’t spin. Iv tried everything different cycles cleaning filters drum pipes etc pulled it out was about to boot the darn thing as meant iv got to hunt threw endless paperwork to find the warranty and came across this page… oh my days !!! Thank god for that iv hung the bath mat to drip dry on the washing line now I’m sat with bated breath to see if it’s going to do a load of washing on the daily wash so far so good making all he right noises it used to lol

  45. Thankyou thankyou thankyou to everyone. We have had the very same problem, and with a bath mat! Strange though we have had our machine for over two years and not encountered this problem at all. Spent all day looking for the manual, that never showed and my husband after cleaning the filter was just about to investigate further when I googled ‘my Samsung Bubblewill not spin ‘ and hey presto all your findings and comments saved the day, thank you. The evening will now be spent going out for Indian instead of fighting with a washing machine.

  46. My Samsung7kg ecobubble won’t makes the sound as if it is spinning but it’s not. Does that make sense.

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